Support
Wall art printer is not rocket science. But it also requires good care. For every customer of Kivo, we would do our best to help them become an expert in mural art machines, and provide full support to be their strong backup.
FAQ
You could find common questions and concerns for ACH complete series, inks, and Accessories.
Official Wiki
You could find knowledge about Kivo wall printers here, including but not limited to applied technology, function, pricing, maintenance, and more.
General Inquiry
If you want to know more about our wall printers, contact us here and we will reply to you as soon as possible.
Technical Support
If you encounter any technical issues regarding our products, including printers, printer heads, accessories, or software, please let us know what’s going on, and we will help you find the best solution here.
User Manual and Training Videos
Along with the 3d painting machine, there will be instruction manuals and videos in which our experienced engineers will train you step by step until you have fully mastered the techniques needed for starting your own wall printing business.
Lifetime Technical Assistance
From the first day of your purchase, you will start enjoying a FREE lifetime technical support for your Kivo wall printer.
You can easily access to specialist expertise in a video call. The engineer will help you troubleshoot any simple issues you might have with the machine.
1-year Warranty
Kivo expressly warrants to all purchasers of printer for walls that spare parts (except consumable items) shall be replaced for free from manufacturing defects in materials and workmanship which are discovered within the warranty period.
Period: 365 days.
Backup for Accessories
For inks, you can either buy from your local market or from us, as well as all other parts that make up a digital wall printer.
Once we receive your request, the team will send the part out by express directly from our storage, ensuring your printing business going smooth.
Software Program Update
Thanks to our R&D team, we independently developed the machine's motherboard and claim patent for a series of wall painting technologies.
If there is new program version released, we will have you synchronized to make sure your wall printer always prints at its best.
Become Our Partner
Kivo is open to cooperation from all over the world. If you have an interest in becoming a distributor of us, please feel free to contact us through email.
We will provide full support to help you lanuch and expand your business in your area.
